Your feedback is important to us – and we value your comments and views.

• If you are a young person who has used our service, please write or This e-mail address is being protected from spambots. You need JavaScript enabled to view it us.  A few lines saying how Off The Record has helped will tell us we are doing the right things - and if we have been disappointing we need to know in order to improve
• If you have volunteered with us, let us know your story, how you got involved with Off The Record, and what you are doing now
• If you are part of our network of local agencies, referrers or practitioners, please tell us your views of our service.

Your opinions and feedback are vital to us to ensure we meet the needs of our users and also to demonstrate to others the importance of the services we deliver.  

A letter from a parent...

 Dear Off-The-Record People,

Just wanted to say Thank You! My daughter came in yesterday for her first session and she came back really positive and more importantly, she was able to express how she felt about herself. I do hope it has opened the doors for her to cope with what she has gone and is going through rather than dealing with it by being angry and aggressive.

I was really proud of her yesterday and very grateful for giving us this chance!

Thanks and see you next week!

What young people have told us about how Off The Record has helped them...  

 ●       I’m getting on with my life now, have stopped the bad anger and behaviour and I’m more happy

●       Has given me an understanding of why I have been in damaging relationships and an understanding of STI]s.  Offloading has helped me get things clear in my mind; I feel better

●       I’m more aware of how I am feeling and able to express in a safe way.  I’m able to ask others for support and accept the help.  I released things from the past that had always been a secret before – let go of painful memories/control how they make me feel when they arise.  I’m more aware of eating patterns, noticing patterns in own behaviour – notice so I can do something about it.  I’m able to control my self harm most of the time – when I’ve self harmed I’ve stopped myself quicker.  Rather than a release I’ve felt bad about doing it.  Friends have noticed the change, say I’m more confident.